The growth of digital health technologies and artificial intelligence raises novel risks, including data protection and cybersecurity risks, and key questions about the liability of services and software as a product remain unanswered. Wearables are blurring the line between consumer technology and medical devices, and consumer health data has the […]
The European Commission has published a draft of the Digital Services Package, which proposes important changes for online platforms, product manufacturers and suppliers.
A new law allowing groups of EU consumers to launch collective actions against traders has passed through the final stages of the legislative process and will enter into force soon.
In such unprecedented times, international product regulators are finding themselves under increasing pressure and seem to be reacting with a previously unseen level of agility and flexibility. We look at what is happening, globally. Is it business as usual? What are we seeing them focus on? And what does this mean for the future of products regulations?
A New Deal for Consumers: a lot to think about for businesses – changes to EU consumer protection rules will come into force in 2022
Edward Turtle and Tracey Bischofberger
New laws to strengthen consumer protection have come into force and will apply across the EU from 28 May 2022. There is a focus on more transparency online, extending rights to “free” digital services and strong sanctions linked to annual turnover.