Tag: Consumer Rights

EU Representative Actions Clear Last Hurdle

Edward Turtle and Tracey Bischofberger

A new law allowing groups of EU consumers to launch collective actions against traders has passed through the final stages of the legislative process and will enter into force soon.

EU Puts Consumer Rights Back on the Agenda

Edward Turtle and Julia Maskell

Key points in the European Commission’s New Consumer Agenda, which sets out plans for EU consumer policy to 2025.

Productwise Bitesize: New Deal for Consumers

Jamie Humphreys, Edward Turtle and Julia Maskell

Cooley’s Productwise Bitesize brings you a short introduction to the “New Deal for Consumers”.

The New Consumer Agenda: public consultations on two new EU consumer law initiatives

Edward Turtle and Tracey Bischofberger

The EU is consulting on two important consumer law initiatives which would introduce new requirements for online transactions, information on repairability and the lifespan of products, and measures to curb premature product obsolescence. These changes would have lasting effects for products sold in the EU.

EU representative actions: do they represent a major consumer rights shakeup?

Edward Turtle and Tracey Bischofberger

We consider the implications of a new EU Directive to introduce representative actions for breaches of certain EU laws, including consumer rights, product liability and product safety legislation.

COVID-19 and consumer rights in the UK

Jamie Humphreys and Carol Holley

Considerations for UK companies regarding the significant impact the ongoing restrictions will have on businesses and their consumers.

Not content with digital – new protections for EU consumers of digital content and services

Edward Turtle and Evangelia Nitti

The EU has confirmed agreement on its proposal for a directive on contracts for the supply of digital content and services. This covers a whole range of digital media – from streamed and downloaded music and movies to apps, games, computer programmes and cloud services.

Collective re-dress: all talk and now trousers

Jamie Humphreys, Edward Turtle and Monica Mylordou

Product manufacturers risk a significant increase in European-style “class actions” if proposals to amend the draft “New Deal for Consumers” are adopted.