Tag: Consumer Rights

The New Consumer Agenda: public consultations on two new EU consumer law initiatives

Edward Turtle and Tracey Bischofberger

The EU is consulting on two important consumer law initiatives which would introduce new requirements for online transactions, information on repairability and the lifespan of products, and measures to curb premature product obsolescence. These changes would have lasting effects for products sold in the EU.

EU representative actions: do they represent a major consumer rights shakeup?

Edward Turtle and Tracey Bischofberger

We consider the implications of a new EU Directive to introduce representative actions for breaches of certain EU laws, including consumer rights, product liability and product safety legislation.

COVID-19 and consumer rights in the UK

Jamie Humphreys and Carol Holley

Considerations for UK companies regarding the significant impact the ongoing restrictions will have on businesses and their consumers.

Not content with digital – new protections for EU consumers of digital content and services

Edward Turtle and Evangelia Nitti

The EU has confirmed agreement on its proposal for a directive on contracts for the supply of digital content and services. This covers a whole range of digital media – from streamed and downloaded music and movies to apps, games, computer programmes and cloud services.

Collective re-dress: all talk and now trousers

Jamie Humphreys, Edward Turtle and Monica Mylordou

Product manufacturers risk a significant increase in European-style “class actions” if proposals to amend the draft “New Deal for Consumers” are adopted.

New Deal for Consumers; Raw Deal for Businesses?

Edward Turtle

European Commission proposes consumer rights of collective redress, more transparency online and strong sanctions linked to annual turnover.

English Court clarifies test for forseeability risk

Rod Freeman and Jamie Humphreys

The ruling provides food for thought to those managing new risks.

EU starts discussion on further harmonisation of consumer protection laws

Jamie Humphreys and Carol Roberts

Proposals to ensure consistency in consumer protection across the EU were recently approved by a European Parliament Committee.