Month: February 2020

A New Deal for Consumers: a lot to think about for businesses – changes to EU consumer protection rules will come into force in 2022

Edward Turtle and Tracey Bischofberger

New laws to strengthen consumer protection have come into force and will apply across the EU from 28 May 2022. There is a focus on more transparency online, extending rights to “free” digital services and strong sanctions linked to annual turnover.