Category: Consumer Rights

Not content with digital – new protections for EU consumers of digital content and services

Edward Turtle and Evangelia Nitti

The EU has confirmed agreement on its proposal for a directive on contracts for the supply of digital content and services. This covers a whole range of digital media – from streamed and downloaded music and movies to apps, games, computer programmes and cloud services.

Collective re-dress: all talk and now trousers

Jamie Humphreys, Edward Turtle and Monica Mylordou

Product manufacturers risk a significant increase in European-style “class actions” if proposals to amend the draft “New Deal for Consumers” are adopted.

New Deal for Consumers; Raw Deal for Businesses?

Edward Turtle

European Commission proposes consumer rights of collective redress, more transparency online and strong sanctions linked to annual turnover.

EU starts discussion on further harmonisation of consumer protection laws

Jamie Humphreys and Carol Roberts

Proposals to ensure consistency in consumer protection across the EU were recently approved by a European Parliament Committee.