Category: Consumer rights
A New Deal for Consumers: a lot to think about for businesses – changes to EU consumer protection rules will come into force in 2022
Edward Turtle and Tracey Bischofberger
New laws to strengthen consumer protection have come into force and will apply across the EU from 28 May 2022. There is a focus on more transparency online, extending rights to “free” digital services and strong sanctions linked to annual turnover.
All for one and one for all – EU consumer remedies unite
Edward Turtle and Evangelia Nitti
Last week, EU Parliament approved a proposal for a new directive on the sale of goods.
Not content with digital – new protections for EU consumers of digital content and services
Edward Turtle and Evangelia Nitti
The EU has confirmed agreement on its proposal for a directive on contracts for the supply of digital content and services. This covers a whole range of digital media – from streamed and downloaded music and movies to apps, games, computer programmes and cloud services.
To register or not to register? That is the question
UK product safety regulator investigates product registration rates
Collective re-dress: all talk and now trousers
Jamie Humphreys, Edward Turtle and Monica Mylordou
Product manufacturers risk a significant increase in European-style “class actions” if proposals to amend the draft “New Deal for Consumers” are adopted.
New Deal for Consumers; Raw Deal for Businesses?
European Commission proposes consumer rights of collective redress, more transparency online and strong sanctions linked to annual turnover.
EU starts discussion on further harmonisation of consumer protection laws
Jamie Humphreys and Carol Roberts
Proposals to ensure consistency in consumer protection across the EU were recently approved by a European Parliament Committee.
European Commission report on collective redress possibilities across the EU
The European Commission recently published an in-depth review of collective redress measures. We review the highlights from the report and proposed next steps.