Category: Consumer rights

The New Consumer Agenda: public consultations on two new EU consumer law initiatives

Edward Turtle and Tracey Bischofberger

The EU is consulting on two important consumer law initiatives which would introduce new requirements for online transactions, information on repairability and the lifespan of products, and measures to curb premature product obsolescence. These changes would have lasting effects for products sold in the EU.

WEBCAST: Products & Consumer Rights: Global Hot Topics

Cooley’s international products law team is pleased to announce the third event in its webcast series looking at the latest consumer rights issues product manufacturers, suppliers and other stakeholders are facing in the rapidly changing global environment. This time we will be joined by Wendy Hederman, a partner at leading Irish law […]

All Together Now – Update on Collective Redress in Europe

Edward Turtle and Carol Holley

Recent developments in relation to consumer collective redress in Europe.

COVID-19 and consumer rights in the UK

Jamie Humphreys and Carol Holley

Considerations for UK companies regarding the significant impact the ongoing restrictions will have on businesses and their consumers.

A New Deal for Consumers: a lot to think about for businesses – changes to EU consumer protection rules will come into force in 2022

Edward Turtle and Tracey Bischofberger

New laws to strengthen consumer protection have come into force and will apply across the EU from 28 May 2022. There is a focus on more transparency online, extending rights to “free” digital services and strong sanctions linked to annual turnover.

All for one and one for all – EU consumer remedies unite

Edward Turtle and Evangelia Nitti

Last week, EU Parliament approved a proposal for a new directive on the sale of goods.

Not content with digital – new protections for EU consumers of digital content and services

Edward Turtle and Evangelia Nitti

The EU has confirmed agreement on its proposal for a directive on contracts for the supply of digital content and services. This covers a whole range of digital media – from streamed and downloaded music and movies to apps, games, computer programmes and cloud services.

To register or not to register? That is the question

Harriet Jones

UK product safety regulator investigates product registration rates

Collective re-dress: all talk and now trousers

Jamie Humphreys, Edward Turtle and Monica Mylordou

Product manufacturers risk a significant increase in European-style “class actions” if proposals to amend the draft “New Deal for Consumers” are adopted.

New Deal for Consumers; Raw Deal for Businesses?

Edward Turtle

European Commission proposes consumer rights of collective redress, more transparency online and strong sanctions linked to annual turnover.